This is one of the most important questions, that we wish consumers ask more often. Especially when our services are compared to the competition. Our company believes that we should be open about circumstances when an additional fee could be applied.
Junk removal rates are based partly on the disposal fees we pay at the city landfill. Additionally, they are based on the weight of the items we dispose of. We have a good idea of how heavy is a particular load. However, there are times, when clients hire us to get rid of heavy material, such as tiles, concrete, stone, or construction material. The above-mentioned load of such heavy material will increase the weight and dumping fees, by 2-3 times. It is under such conditions that we have to include additional fees.
These circumstances apply to all junk removal companies, but not all are open to talking about these possibilities. Most will simply hide this fact, and only make it known to the client, after all the material is loaded. Then the client is informed and is usually followed by a conflict. We would like to avoid such scenarios, and hence we talk openly about the issue.